3 ph Privacy Policy

1. What Information Do We Collect?

When you register an account on 3 ph, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and payment details. We also collect information automatically when you use the platform, such as your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We may also collect identity verification documents when required by our account verification process, such as a government-issued ID. All information collected is limited to what is genuinely necessary for the purposes described in this policy.

We do not collect sensitive personal information beyond what is required for account registration, identity verification, and payment processing. If you contact our support team, we will retain records of that communication to help resolve your query and improve our service. You are responsible for ensuring that any information you provide to us is accurate and up to date. If your details change, please update them through your account dashboard as soon as possible.

2. How Is Your Information Used?

Your personal data is used primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. Wealso use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may send you promotional communications about offers and new features available on the platform. You can withdraw your consent for marketing messages at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

Your data may also be used to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements — this analysis does not identify you personally. We retain your personal data only for as long as is necessary for the purposes described here, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule.

3. Who Do We Share Your Information With?

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners. All third-party providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event of a business transfer or restructuring, your data may be transferred to a successor entity, and you will be notified of any such change in advance.

4. How Do We Keep Your Data Secure?

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. Our team members who handle personal data are trained on data protection obligations and are bound by confidentiality requirements. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately through your account dashboard.

5. What Are Your Rights as a Data Subject?

As a registered player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal data. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you wish to exercise any of these rights, please reach out to our support team through the contact details available in your registered account dashboard. We will respond to all valid requests within a reasonable timeframe in accordance with applicable law.

6. Cookies and Tracking Technologies

The 3 ph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand player behaviour in aggregate so we can improve the platform experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external advertising networks.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When we make material changes, we will notify registered players through the platform or by other appropriate means before the changes take effect. The updated policy will be published on this page with a revised effective date. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

If you have questions about this Privacy Policy or how your data is handled, our FAQ page covers common queries in plain language. You may also review our Terms and Conditions and Responsible Gaming page for further information about your rights and obligations as a player on the platform.